العربية Deutsch English Español فارسی Français Italiano 日本語 한국어 Русский Türkçe Chinese (PRC) Customer Satisfaction Survey Istanbul Airport International Departures International Arrivals Domestic Departures Domestic Arrivals Transfer passenger Other
Are you satisfied with the airport in general? Very bad Bad Average Good Very good I didn't use it / No idea
Are you satisfied with the airport environment (atmosphere)? Very bad Bad Average Good Very Good I didn't use it / No idea
In what ways should we improve the airport environment (ambiance)? Design Order Floors Lighting Natural daylight Noise Coolness Heat Odor Ventilation
Are you generally satisfied with the airport's cleanliness? Very bad Bad Average Good Very good I didn't use it / No idea
Are you generally satisfied with the airport staff? Very bad Bad Average Good Very good I didn't use it / No idea
To what extent would you recommend our airport to friends and family? 0 1 2 3 4 5 6 7 8 9 10 0 Would definitely not recommend | 10 Would definitely recommend
How would you rate your experience using our airport, was it easy to use, or difficult? Çok zor 1 2 3 4 5 6 7 Çok kolay
Which aspects of our website should we improve? Convenient navigation Up-to-date information Terminal maps General terminal information Information of offered services Language options Web page layout Web page speed Purchase transactions
Will you consent to sharing your personal (demographic) information?(Age, Gender, Nationality, Educational Background, Occupation, Airline, Flight Frequency) Yes No
Please fill in the following information: Name Surname Area Code - Phone Number Email Consent given. INFORMATION NOTE Submit
